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About Us
Czech Beads are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Czech Beads
2 St Catherines Rd Ruislip Middlesex HA4 7RU United Kingdom
Phone: 0788 1716484
Fax:
Email: sales@czechbeads.co.uk
My VAT Registration Number
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment via Paypal. There is no charge to you for using Paypal. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
If you are shopping from the UK you can also pay by cheque payable in Sterling on a UK bank. Send your cheque payable to D Oxman to Czechbeads, 2 St Catherines Rd, Ruislip, Middlesex, HA4 7RU.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery Schedule
With payment using Paypal, we deliver your order right away. We will normally dispatch your order to you within three business days, often much sooner, unless the items have a order lead time in the item description. For payment by cheque, we may have to wait for clearance of the cheque with your first order.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
All prices on the site are inclusive of any taxes.
Credit Card Security
When the order is placed at our website, your credit card numbers are securely handled by Paypal and do not reach our computer.
Guarantee
We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0788 1716484
(International +44 0788 1716484)
or write to us at
Czech Beads
2 St Catherines Rd
Ruislip
HA4 7RU
United Kingdom
Privacy Policy
Czech Beads do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
If the product is damaged or fails to arrive contact us at <EMAIL>.
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